All faculty, staff and graduate students in Trinity College of Arts & Sciences receive technology support from a designed team within Trinity Technology Services. For Statistical Science, we are supported by the Science Drive IT Team.
The Science Drive IT Service Desk was created to give users access to a live support technician for resolution of emergency computing issues, inquire about purchasing equipment, request loaner equipment, and to request guidance/information with any and all general computing-related issues with supported hardware and operating systems. You are required to submit a help request form to obtain support.
Access Help Request Form*
*Designate “Science Drive IT Helpdesk” in support drop-down field
Duke Research Computing offers flexible computing resources matched to your research. General services are managed through Research Toolkits and are available for use with public and restricted data.
Teaching & Learning
Trinity Technology Services supports teaching and learning tools and facilities throughout Duke University. The staff provides hardware and software installation as well as technical assistance in each of these locations. These facility services are provided in coordination with theTrinity College of Arts & Sciences Facilities Office.
Wireless Network Access
Duke University offers 24-hour access to secure wireless throughout Duke's buildings.
Dukeblue is a secure wireless network that uses authentication to protect your Duke NetID and password. Dukeblue wireless network ensures your data and transactions are secure. Using Dukeblue wireless network you will be able to access StatSci Rstudio Servers.
Eduroam is a secure wireless network you can access while traveling to other university campuses globally. Duke students, faculty and staff can access the eduroam (education roaming) service to securely access the Internet when visiting other participating institutions worldwide.
Virtual Private Network Access
Duke University virtual private network (VPN) allows you to create a secure connection from your computer to Duke over a public network while working remotely.
Other Services & Applications
A complete listing of ways the Office of Information Technology supports Duke faculty, staff and graduate students is available on its website