TITLE: Transforming The Service Organization Powered By Data and Internet of People and Things
BIO: Dr. Haroon Abbu is VP of Data Analytics and Sales Operations at Bell and Howell, a leading global provider of multi-channel communications and commerce solutions. Haroon is an accomplished leader with 20 years’ experience in strategy, data analytics, and deployment of digital technologies that transform business processes and core competencies. Haroon has expertise in implementing and integrating enterprise applications and streamlining processes and tools to continually achieve operational efficiencies. He recently earned executive doctoral degree from Lubin School of Business, Pace University, NY with a dissertation focused on the role of market orientation in effectively managing physical to digital convergence and transformation within firms. Haroon has published and presented his research at both academic and professional associations.