Issues with Duke's New Webmail Service

Check here if you are experiencing issues using Duke's new Webmail service at http://webmail.duke.edu/

AJAX Errors and unable to see any messages

If you get error messages about 'AJAX errors' and no messages display in your inbox, make the following change in your settings;

  1. Log into Duke Webmail
  2. Click on 'Settings' at the top
  3. Click on the 'ON' button next to 'Thread Support' to toggle it to 'OFF'
  4. Click 'Save Settings' at the top right to save this change
  5. Log out of Webmail and back in.

You should now see the messages in your inbox.

DukeWebmailIssues (last edited 2012-01-23 17:46:36 by LanceBrown)